Help & Support
Questions about a booking, a price, or a pro? Reach us directly — we usually reply within one business day.
Every service shows a fixed, upfront price before you book. No hourly surprises and no hidden fees — the price you see is the price you pay.
Your card is authorized when you book and only charged once the job is completed. Payments are processed securely; we never store your full card details.
Yes. Every HVAC and plumbing professional on BYZ Fix is verified before they can accept jobs. We check licensing and credentials so you're working with vetted pros.
BYZ Fix currently serves the greater Los Angeles area. We're expanding — if you don't see availability near you yet, check back soon.
Open the booking in the app to cancel or reschedule. If a pro hasn't been dispatched yet, any hold on your card is released. Need a hand? Email us and we'll sort it out.
Tell us right away at BYZ.construction@gmail.com with your booking details. We'll review it and make it right.
Email BYZ.construction@gmail.com from your account email and we'll permanently remove your account and associated data.